If your new Silhouette Cameo isn’t cutting properly right out of the box, it’s possible it was shipped with a bad blade. Here’s what to do: Some consumers online have been saying their Cameo isn’t cutting successfully right out of the box. What a bummer! But before you go thinking you’re one of the unlucky ones, make sure you troubleshoot. There are a lot of reasons for your Cameo blade not working, and this blog post covers several ways you can troubleshoot your Cameo.
If you try those methods and it still isn’t working, then you may want to contact Silhouette America Customer Service. They are quite responsive and that site has drivers, manuals, and an email contact for support.